Questions We're Often Asked

Where are the best campsites and wild camping places?
A Big Tree Campervan adventure is a great way to explore the vast, rich and varied natural beauty of Scotland. There are plenty of fantastic campsites spread all over Scotland which provide great bases from which to explore. On our Links page you'll find some useful addresses for Scottish campsites, and you can also buy a Scotland Camping map from us which shows all the best sites.

There are also lots of opportunities to 'camp wild' with your campervan, and at Big Tree Campervans we'll give you some specific guidance on when you can and can't camp wild, and there will be a one-page information sheet on this in your campervan. You'll never find an approved list of these places, as that would direct too many people to the same site and ruin it very quickly. As there are an increasing number of people wanting to enjoy this way of experiencing Scotland, it is important to follow the simple and common sense guidance, and in doing so, you'll hopefully enjoy 'camping wild' on your campervan trip, and help support a sustainable way of experiencing Scotland.... and we will all be able to enjoy the freedom of camping wild for many years to come.

How long can the campervan operate without a mains hook-up?
If you use the internal lights sensibly, you should be able to spend a couple of nights with things powered by the leisure battery. If you do need to re-charge, then you can simply run the engine for a little while.

How many can the campervans seat?
Five belted seats, four with 3-point belts, and one with a secure waist belt.

How many can the campervan sleep in comfort?
The double bed 'downstairs' sleeps 2 adults in comfort, and the double bed in the elevating roof again sleeps 2 adults - but if you're well over 6ft tall, you may find the elevating roof bed a bit of a squeeze. Adding the drive-away awning gives loads more sleeping space, including a specific sleeping compartment for two.

Can I take my dog in the campervan?
Good news for all here - one of our campervans is 'dog-friendly', and all we ask is that you use the comfy dog-rugs provided, and give it a good clean before you return it. We do make sure the dog-friendly campervan is spotless before it goes out again. The other campervans are 'pet-free'. Give us a ring if you have any specific request about pets or 'no pets'

How flexible can you be about collection and return times?
We aim to be as flexible as possible about the timings of when you collect and return your campervan. During the really busy summer months (May - August) when we've got a lot of consecutive bookings and we have a minimum booking of 7 days, you'll normally be able to collect your campervan between 3.30pm and 5.30pm on Saturday, and you'll need to return it before 11.00am the following Saturday. Even in the busy summer months, flexibility is the key, so if the weekly times don't quite fit in with your schedule (maybe you have a midweek flight), then simply give us a call and we can see what we can do to make things work for you. Outside the busy summer months we can be much more flexible and you can usually collect and return your campervan anytime between 9.30am and 7.00pm, as long as it doesn't conflict with the timings of other bookings.

Can I really use the campervans in the winter?
Yes! The campervans are well-insulated, and the hot air heater really will warm up the campervan very quickly even when it's well below freezing outside. The fresh water tank is inside, so there's no chance of anything freezing up. We also can supply additional front window insulation pads for extra warmth.

What do I need to bring with me on my holiday?
It depends on the adventure you're creating! Have a look through the 'What's Included' and the 'Additional Extras' sections to make sure you've got all the basics. There's lots of storage space for clothes, but bear in mind this isn't a hotel room with a double wardrobe, so plan your clothing sensibly! The same goes for your outdoor gear - plenty of space available, but our top tip is think neat, think simple.

What is the insurance cover?
Your insurance is included in the rental price, and covers one driver aged 25-70, with a full, clean UK driving licence. Our insurance company can arrange, with an additional premium, insurance cover for additional drivers, drivers 21-24, over 70, non-UK drivers, and drivers with points on their licences.

Can I take the Campervan abroad?
Our insurance only covers UK travel. But, give us a ring and we can talk to the insurers and try and sort something out.

Is there a mileage restriction?
No.

Can I do a one-way hire?
If we can fit it in with other bookings, then the answer should be 'yes'. There will be a charge for this. In some circumstances we may be able to deliver the campervan to your home, but this is probably only practical if you live within an hour or so's drive of Perth - give us a ring to discuss this well in advance!

I have a non-UK driving licence, can I still hire your campervans?
Absolutely yes! Our insurance policy means there may be a few more things we will need to check in addition to your driving licence, but we can go through all this with you on the phone or by email.

How can I pay?
By most major credit cards - there will be a small fee for paying by Credit Card. We can also arrange direct transfers into our business account. Cash and cheques are fine, as long as we receive the cheque up to 10 days before the start of your holiday.

Can I smoke in the campervans?
No! All our campervans are non-smoking.

Back to Top of Page | Back to Home Page

Photos © Angus Clyne